Hello everyone!
I’m happy to let you know that the Day Two videos of interaction 16 in Helsinki, Finland are up and ready to watch. This particular day was extremely difficult to pick the best from since there were many great speakers, but the best speakers seemed to converge today around the topic of diversity and understanding different perspectives. Here are the top five from Day Two.

Jennifer Ng: Designing for Healthcare — Don’t Ask Me What I Didn’t Do, Ask Me How I Am
I know quite a few people working healthcare, and I think the question that so often plagues providers and doctors is how to best inform their patients of their options or current status so that they can maintain their medications or exercises. In this talk, Jennifer talks about the importance of compassion in design and of showing users that you care not only about their medication, but their overall wellness.

Henrik Rydberg: Confessions of a Creative Leader
This one is about creative leadership and Henrik’s journey of how to not lead “by a turtleneck” but rather lead as an example to others. Henrik asserts that creative leadership is more than finding a perfect form, much more than arriving at perfect concept. It is about creating a space and culture for creativity to happen and fostering growth.

Sara Lerén: All Inclusive Design – Excluding No Gender
Sara’s is one of my personal favorites—how do we as designers design for transgender, non-binary and other genders that don’t fit into a neat dropdown? It may be a small change on our ends, but it makes a big difference to the lives of some users. She talks of designing for outliers beyond the bell curve to ultimately get a stronger design.

Yonatan Kelib: How Can Diversity Enrich Our Industry & Our Lives?
As practitioners of user-centered design, we use research to identify our target users’ desires, and I think, in the process, start to chip away at our own assumptions on what a “user” of a system looks like. Yonatan urges us to go one step further and ask us how to unpack our own cognitive bias and hire for diversity within a team for better design.

Caroline Sinders: Designing for Consent: Using UI to Mitigate Harassment in Social Networks
With any social network or feature that a product has, the question “but is it safe?” eventually surfaces. Caroline talks about how design and UI can be used to stymy and mitigate online harassment, specifically within social networks. What would social networks look like if they weren’t designed to heighten usability but to heighten safety while still maintaining the characteristics and traits of that social network. What can design do to start solving harassment problems without changing the identity of the platform?

That’s Day Two; these talks were very reflective on the culture of design as a whole, and I think as we’re pushing our fields further, it’s important to consider the culture we foster as well as the artifacts that we produce. I hope you enjoy the talks as much as we did.

Stay tuned for Day Three; I’m looking forward to sharing even more talks with you.